Nowadays, Google Android system errors are very common for most Android OS users and the most irritating fact is that almost all these errors are commonly related to Google Play Store app. Google Play Store is a very important application for Android OS that bridges the gap between end user and developer i.e. users can download or install apps or games through Google Play Store application. Therefore, this app is responsible for everything from downloading the app to updating it regularly. Interestingly, most Google Play Store errors occur when trying to download or update apps, and Google Play Store error DF-DFERH-01 is one of many such errors. The message displayed for this error is “Error retrieving information from server DFDFERH-01.”In this article, I will tell you different methods to fix this error.
Method 1: Delete old cache files
Clearing old cache is one of the best methods to avoid various types of Google Play Store errors. It has been found that your old cache is the main reason behind such errors, so it is always recommended to clear your installed app’s cache on a daily basis, or you can use apps like CCleaner to automate the cache cleaning, so no. You must clear your cache manually. So, to clear Google Play Store cache, you can follow these steps:
Go to your Android device settings -> Go to applications -> Select All -> Press Google play store.
You now have the opportunity to do so here Clear data and clear cache As shown above, just tap on these two options and the rest will be done by the phone itself.
Now you need to apply the same method to clear Google Services Framework cache as it is also responsible for errors related to Google Play Store. To clear your cache, go to Apps, tap on the Google Play Services app and clear cache and data.
And that’s it. If the cache was the reason for this error, you should be fine now.
Method 2: Fix Google Play Store errors
Sometimes our Google Play Store app can cause this error. Sometimes the latest updated version of Google Play Store may have compatibility issues. In this case, you need to uninstall the Google Play Store updates.
Fury Settings >> Application Manager >> All >> Google Play Store.
water tap forced stop and click
water tap delete data and click
water tap Uninstall updates and click
After completing steps 2, 3 and 4, please restart your device and try to install or update apps from Google Play Store.
Method 3: Reset Google Account
If clearing cache files doesn’t work for you, don’t worry, you can try this workaround. This method involves re-authenticating your Google account details with your Android smartphone. Therefore, you need to remove and re-add your Google account.
Go to your Android device settings -> beads -> Google.
Now you can see your current Google account.
Select your account >> Click on that Menu >> button Delete your account.
Now add your Google account again
Now restart your Android device and try using the Google Play Store. This issue should be resolved.
Method 4: Enable Google Play Store and Services
- Go to settings
- Scroll down and look for “Apps with usage access”.
- For Google Play Store and Google Play Services, tap Enable
Method 5: Install a new version of PlayStore
Some users may face this problem due to an outdated version of PlayStore or because their version of PlayStore may not be able to update automatically. Therefore, in this step we will install a new version of PlayStore after downloading it as an APK. Therefore:
- Download PlayStore APK from here.
- Once downloaded, click and select the APK “To install”.
- Wait for the APK to install and see if the problem persists.
Important NOTE: This solution should only be necessary if you have rooted your phone and installed a custom ROM. If you cannot install PlayStore this way, please try to download “Lucky Patcher” and install PlayStore from there.