If your Snapchat won’t open and start right away, you’re not alone. Many Snapchat users report that they encountered a similar issue where their Snapchat app won’t open or crashes immediately. This is not uncommon as problems like this have plagued the app many times as well.
Although this particular problem is not exclusive to iOS or Android, the culprits behind this problem and their solutions vary slightly depending on your device’s operating system. Despite the differences, here are some very simple solutions that may help:
How to Fix Snapchat Won’t Open on Android and IOS?
These are the solutions that you can try, we will try the simple solutions first but if they work for you then we don’t have to change much in your device because it can also be a server problem.
Check if the Snapchat servers are down
If Snapchat doesn’t open for you, you need to check whether it’s disabled for everyone or not. You can check if this is a server-side issue by visiting the @snapchatsupport Twitter page if there is a known issue currently, Snapchat tweeted about it.
You can also search for Snapchat in “ground scan” to see real-time Snapchat server issues. If there is no official tweet and no issues are reported, the issue is probably client-side. In this case, try the following fixes.
A simple restart often fixes most issues with Snapchat and other apps. As we know, this is a very simple step, but users have reported that making a mistake can cause this problem. So just close Snapchat and restart it to check if it works or not. If a simple reboot doesn’t fix the problem, continue with the solutions below.
Another simple but effective fix for most issues is to restart your phone as it is quick and easy. It’s worth fixing this issue. Open Snapchat a few minutes after restarting your device to see if the issue is resolved. If the problem persists, continue to the next solution.
Over time, the Snapchat team releases updates that introduce new features, but mostly bug fixes and bug fixes, some of which can cause Snapchat to keep opening and crashing.
Therefore, running an updated version of Snapchat is an essential part of fixing and avoiding future errors/issues. The update process will vary slightly between Android and IOS.
Update Snapchat on Android
To update Snapchat on Android, just follow the steps below:
- Open Play Store, touch your account in the top right corner and open it Manage apps and devices in the newly opened menu.
- If an update is available for Snapchat, it will appear in the highlighted tab.
Update Snapchat on iOS
To update Snapchat on IOS, you can simply follow the steps below:
- In the App Store, touch at the top right to open the Accounts tab.
- From there, just scroll down to see all available updates for your installed apps. If available, simply update Snapchat here.
After updating the app, try launching Snapchat to see if it opens, if the problem persists, or if Snapchat is already up to date, move on to the next solution.
Clear Snapchat app cache
After you visit a website or download an app, files, images, and other data are cached on your device. If any of this downloaded data is corrupted, it can corrupt Snapchat and potentially prevent the app from launching and causing crashes. Therefore, clearing the app’s cache can fix the persistent problem. Here’s how it works on iOS and Android.
How to clear app cache on Android:
- Open your phone settings and go to storage.
- Under Storage, tap View app details.
- Find and tap Snapchat.
- In the newly opened menu, click Clear app cache.
If the problem persists, you can try reinstalling the Snapchat app. Unfortunately, if the problem isn’t solved even after reinstalling, you may need to contact Snapchat support and explain the whole issue to them so they can better advise you on your case, or just wait for them to release an update that fixes it fixes the issue that prevents Snapchat from opening.
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